chunkx help & support
You have questions about chunkx? No problem, here you will find helpful articles about the chunkx app and the chunkx creator.
chunkx app
Profile data
FAQ: Frequently asked questions and answers
Das ist nur ein kurzer Ausschnitt unserer FAQ. Mehr Fragen und Antworten findest du hier.
1. Who can i contact with questions about chunkx or the chunkx creator?
For technical questions that we do not answer on this page, write to us at: support@chunkx.io.
For general questions about how chunkx can be used for companies, you can contact info@chunkx.io.
2. I have forgotten my password, how can i log in again?
On the login page and here you will find a link called “Forgot password”. After clicking on it, you will receive an email from us with further instructions. If the email does not arrive, please check your spam folder, maybe it has landed there.
3. I no longer want to receive email reminders and / or push notifications, where can i deactivate them?
In your profile settings in the app, you can easily change the notification settings. Open the app and log in if necessary. Then switch to the “Profile” tab. At the top right you can open the menu and edit your profile. Once you get to the profile edit page, scroll all the way down and make sure there’s no check mark there for email notifications. At the end, please do not forget to click Save. Please note that important emails, such as when using the forgotten password feature or to prove learning goals have been achieved, cannot be turned off.
4. I want to delete my account in chunkx, how do i do that?
You can conveniently delete your account via our app and web app. Simply navigate there to the “Profile” section and then select “Edit Profile” from the menu. There you will find the function. You can find detailed instructions here.
